Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Miss Kerry Lowe, Totton
Love my new car!

I have to say what a great experience with Car-Pod. Paul is a lovely guy, so helpful & a pleasure to deal with. No pushy sales techniques & we were able to take the car out for a nice long drive, so that we had the chance to really get a feel for it. I'm chuffed to bits with my new car & the great all round service & communication. Would definitely be happy to shop with Car-Pod again in the future. Many Thanks
Mr. Lindsay Adamson, Newick
Excellent!

Extremely nice to deal with. All the details were accurate and honest. He was also a really nice guy! Would buy from him again.
Mr Edwin Smith, Bucklers Hard
Very satisfied customer

Car-Pod is probably the most genuine company I have dealt with in over 50 years of buying cars. Need I say more.
Mrs Nicky Long, Chandlers Ford
Excellent service. Highly recommended

The owner was incredibly helpful both before and after the sale and easily contactable. He was very knowledgeable about the car and offered a great part exchange deal for mine. I would highly recommend Car-Pod.
Mr Tommie Coll, Poole
Paul was excellent and very friendly. Made us feel at ease and was very professional. Really helped us understand everything we needed to know about the car.
Miss Harriet Cook, Southsea
Buy your car here!

Absolutely fantastic experience with Car-Pod. The service was excellent. A relaxed, no-pressure environment with a genuine and knowledgeable salesman. The car was exactly what it was described as, couldn't ask for more. Would definitely recommend.
Mr Andy Carter, Nottingham
Very honest company!

Well worth the long Journey from Nottingham. Very professional, the car was exactly as described. Certainly a very trustworthy company and a pleasure to deal with. They also reply to messages very quickly, which is great if you can't be on the phone etc i.e. at work. Many Thanks.
Mrs Holly Piller, West End
Professional, trustworthy and friendly!

Car-pod provided a professional and efficient service. I would completely recommend!
Mr Daniel Bussooa, Bracknell
Highly Recommended

Brought my new VW Golf off Car-Pod, great buying experience, very chilled and relaxing atmosphere meeting Paul. No pressure and hard selling like a few dealers I've met, definitely recommended, Cheers Paul.
Miss Charlotte Williams, Waterlooville
Genuine Dealer, Amazing Service, Brilliant Car!

From the initial dealings with Car-Pod, to collecting the vehicle a few days later, the experience was seamless. Paul, who owns the business, could not have been any more accommodating or helpful. Not only did he give me a very fair price for my part-ex, the Ford C-Max I purchased was very reasonably priced and in absolutely fantastic condition with extensive paperwork to match. Car-Pod is different to any other dealer I've used and nicer than any "salesman" I've met. He is very upfront, friendly, and an absolute dream to do business with. He kept me updated prior to my purchase with text messages and even a screenshot of the new MOT certificate. When I arrived at his address to collect the vehicle, I was even made a cuppa which was a really personal touch. Outstanding service and an excellent product. Thank you so much!
Mr Archie Sargeant, Poole
Pleasure to do business with

Pleasure to do business with, extremely nice guy, car is just as described, smooth and easy transaction, very pleased.
Mr. Mike Sinden, Herne-Bay
Brilliant car-buying experience

Very nice guy. Really easy transaction for a an amazing quality car. Don't be put off by the lack of showroom, it was a far more personal service and I would happily deal with him again. Really professional and knowledgeable. Thank you!
Mr Paul Hixon, Hedge End
Car-pod, a pleasant surprise.

Very pleasant experience. Paul @ Car-pod went out of his way to be accommodating and helpful, without being pushy! The car was left to sell itself, which it did with ease, due to its keen price, and superb condition. Wholly recommended, thanks Paul.
Mr Ben Williams, Farnham
Excellent Service!

Excellent experience with Paul, very friendly and professional and we are really pleased with the car (Skoda Octavia Estate) we purchased, which is immaculate, and the price we paid. Would recommend Car-Pod. Thanks Paul!
Mr Sean Toomer, Hiltingbury
Fantastic, non sleazy service.

Purchased a mini from Car-Pod after my partners car broke down. Called in the afternoon, and met an hour later and drove away shortly after that. As a man who knows nothing about cars, I found Car-pod totally put me at ease. They were helpful, knowledgeable and not like any car salesman I've ever met. I'd totally recommend Car-Pod!
Mr Roy Burton, Great Yarmouth
Fantastic!

Fantastic, nothing to much trouble. Communication was very good from Paul and everything was done as promised. Well chuffed with the car and first class service from Car-Pod. Keep up the great work and the great cars Paul!!
Mr Ian Lloyd, Bournemouth
Excellent professional experience

From first enquiries to the final hand over, the whole experience of dealing with Car-Pod was excellent. Highly recommended and a quality product.
Mrs Lee Rabbits, West Moors
Faultless, professional and friendly!

After having trouble very recently with car dealers who had quite frankly made me incredibly wary of them, Paul was an absolute breath of fresh air! Looking at the reviews, I thought 'too good to be true' but couldn't be further from the truth! Paul was honest, professional and thorough, was understanding and considerate and unbelievably helpful when I had a minor issue with the parking sensor! I wouldn't hesitate to recommend Car-Pod to family and friends. Paul said he's trying to be 'that' change in second hand car dealers and he is most definitely on the right track. So, well done and thank you so very much for restoring my faith!
Miss Julie Johnson, Sarisbury Green
Look no further!

After a couple of false starts my Polo appeared on Autotrader and sounded just what I was looking for. Having had a couple of cars looked over and dismissed by a friend who owns his own garage I was happy to hand the whole exercise over to him and trust his expertise. Paul at Car-Pod was great from start to finish, putting me at ease about having the car checked over and even taking it himself to the garage for my friend to check over. The car is in tip top condition for its age and immaculately clean and tidy and the garage gave it the thumbs up after taking it out and putting it on the ramps. When I collected the car Paul spent time going through the service log and pointing out the work done prior to purchase. Being someone with absolutely no knowledge of cars and having nearly fallen foul to a less creditable dealer I wouldn't hesitate to recommend car-pod. I found Paul to be honest, genuine and trustworthy and he totally saved the day for me!!
Mr Jeff Day, Colden Common
Looking at cars is normally tiresome but...

I had a budget to work to, there was never a problem working with my offer. I did not feel harassed or hurried to make a decision. Someone I could deal with again in the future.
Mrs Tina Thorn, Swindon
Excellent service

Excellent service from start to finish would highly recommend Paul, very professional service! Many Thanks Paul for my car I love it!!
Mr Damian Spalding, Winchester
First time buyer

My experience with Car-Pod was fantastic. Paul was very friendly, welcoming and helpful. This was my first time buying a car and i was very impressed with how professional but casual the experience was making me feel very at ease. There was no pressure at any point and everything was done around a time frame that suited myself. From emails to phone calls Paul is very quick to respond and I will be recommending Car-Pod to all that I know. Thank you Paul, Regards Damian
Mr Tom Coldrick, Portsmouth
#1 Sales Experience

It was very refreshing to meet a human and not a sales man that was only thinking of profit. A very honest and genuine guy who made us feel welcome in his home whilst we discussed the details of the vehicle we ended up purchasing. We originally test drove this vehicle but proceeded to go to our next booked test drive at a garage and despite the second vehicle not being adequate for our needs, the difference between sales people we met was clearly evident which encouraged us to return to the first car. Car Pod Ltd even gave us sound advice on the second car we were seeing! We would definitely recommend Car Pod Ltd to our friends and family.
Mr Peter Harding, Northampton
Well looked after

Traveled down to Car-Pod in Southampton, Mr Toomer looked after us very well, the car was just what i was looking for. Enjoyed doing business with him. Very Happy.
Mrs Sarah Bishop, Hedge End
Excellent

Excellent, very professional and easy to talk to. Made buying my new car very easy. Thank you Car-Pod
Mr Tim Ramsey, Bicester
Very Professional

Very professional service from viewing to the collection of my new vehicle. At no time was there the normal high pressure sales antics some dealers subject you to. I'd certainly have no hesitation in coming back for a future vehicle or recommending them to others.
Mr Haydn Purnell, Hedge End
5* Overall

Excellent company! I bought a Ford Focus in great condition at a good price and part exchanged my vehicle. Unlike some garages that I've purchased cars from in the past, the owner of Car-Pod ltd had great customer service skills and dealt with any matters professionally. Would definitely recommend this company to anyone looking for a trustworthy and genuine dealer.
Mr Scott Harding, Holbury
First class service

Paul is a genuine nice guy and couldn't be more helpful. I would liken the deal to buying privately where you are not rushed into or pressured into making a decision. Also had 3/4 of a tank of fuel which was a nice touch. Would definitely recommend you giving him a try for your next car .
Mr Matt Moller, Basingstoke
Great guy, lovely car!

Paul was amazing, very calm and polite and looked after us well, lovely car, will definitely use him again!
Mrs Suzy Papworth, Gosport
Returning customer

2nd car we've bought from Paul and the service both times has been excellent. I would highly recommend Car-Pod and we will be back for a car for my husband in the near future. Thank you Paul.
Mr and Mrs Hammond, North Baddesley
Hassle Free and Quality Service

So glad I've found Car Pod, I've always struggled to buy cars before not knowing much about them, and always getting ripped off. Paul has been a breath of fresh air and has offered me a hassle free and quality service. I most definitely will be using his services again in the future.
Miss Sophie Dyer, Isle of Wight
Very Honest and Patient Seller

Bought a beautiful Audi A1 S-Line from this car dealer. It was a seamless transaction and Paul is a very honest and patient seller. We would recommend Car-Pod to anyone looking to buy a second-hand car.
Miss Catherine Phillips, Southampton
Top of the range second hand cars

Went to view a car on numerous occasions as we couldn't make up our mind on what car to buy. Paul was very friendly and put no pressure on us to buy at all. The cars he has for sale are top of the range, clean throughout and has all paper work up to date. He also considers your offer and will do you a great deal. Our car is pretty much brand new and didn't cost the earth to buy. Overall a great experience on quality cars.
Mrs Mandy O'Neill, Bournemouth
Good experience very professional

Thanks Paul for the way you conduct business in a non-pressurised, helpful and honest way. I would highly recommend Paul to any potential buyer!
Mr Martin Hatch, Marlborough
Best car dealer in the south

I dealt with Paul who was a real nice genuine guy. My whole experience was first class. At 50, I have dealt with many car dealers but this was a whole new experience - an honest salesman who sells honest cars..(even if he was a Southampton supporter, but no ones perfect!) If you're looking for a car I would urge you to check Car-Pod's out.
Miss Nicky Wilsenham, Southampton
Excellent Experience

We bought a Nissan Juke from Car-Pod. An all round excellent experience. Very professional owner who put us at ease straight away. All processes happened very quickly and we collected our car. Definitely recommend Car-Pod.
Mr Elliot Choules, Romsey
Fantastic experience

I recently purchased a car from Car-Pod and am extremely happy. Paul was very friendly and made the whole process an absolute joy. Great price, service and all-round-honest guy. Will definitely recommend to friends and family. Thanks Paul!
Mrs Tracy Hazel, Portsmouth
Excellent!

Very friendly, very open. Would definitely use again.
Mrs Ruth Taylor, Gloucestershire
Excellent Service, Highly Recommended

I went to visit Paul and the car one Friday afternoon and had the car delivered to my house in Gloucestershire the following Friday. Paul was friendly, efficient and professional and above all else, I really love my new car!
Mrs Charla Grant, Southsea
First Class Service!

Buying a car from Paul at Car-Pod has been a very straight forward and positive experience. A supremely trustworthy and professional guy who provides the highest level of customer service. One very happy customer.
Mr Neil Connolly, Hedge End
Super car, super service!

What a pleasurable experience. I am so glad we bought a car from Paul at Car Pod. Certainly not your average car dealer, a lovely and professional guy. Had been looking for an Hyundai i20 and had been messed about a bit, so finding a low mileage gem here was a bonus. Even got a good discount. Thank you Paul.
Mr Stefan Orchard, Bere Regis
Totally faultless experience!

Purchase: White Ford Fiesta 1.6 Auto (new favourite thing in the world). What a great experience this was. A truly above and beyond service with no questions left to ask. Paul was incredibly helpful throughout the process and advised in every way he could. I left a voicemail about viewing the car and contact was returned very quickly. Viewed the car the following day and bought it on the spot! Beautiful vehicle, exactly as described (and then some) on Car-Pod's website. My finance (Speak to car-pod before you arrange anything, they have a service they use for this) went through on the Monday morning and I was picking the car up the very same day! First class service and an all round super experience (If you don't like interacting with the hard salesmen, this is the perfect dealer for you!) I would insist on using Car-Pod and my partner and I will certainly return! (Probably quite soon!).
Mr Stephen Barnett
Very quick to respond and provided polite, helpful and accurate information!
Mr Ian Mathews, Eastleigh
Superb!

Nice car, competitive price, Paul is highly accommodating... very easy purchase!
Miss Anna Nicholson, Cambridge
Excellent car trader

Great service from start to finish, definitively recommend Car-Pod to others. Very professional yet personal experience from first contact, to test drive appointment and finally purchase.
Mrs Gemma Wheeler, Winchester
Flexible, Friendly and Seamless

The whole process from enquiry, to test drive, to pick up, was seamless and stress-free. No high pressure sale, no rushed appointment. Great communication with friendly and efficient service. Certainly recommend and will not hesitate to use Car-Pod again.
Miss Caroline Nickless, Southsea
Excellent car and service

Great personal service. Really helpful throughout purchase. Would recommend to anyone looking to buy a car.
Mrs Kim Jarman, Billingshurst
Excellent, Friendly, Un-pressurised.

My experience with Car-Pod was first class! I would certainly recommend and not hesitate to use again. A very pleasant, honest and no pressure-way to purchase a car at a very reasonable price. Car Nd details exactly as described in the advert.
Mr Stephen Born, South London
Really very good.

Efficient, straightforward, showed flexibility to accommodate the needs of the buyer. Car-Pod is definitely a dealer to do business with!
Mr Martin Luffman, Ashford, Kent
Very pleasant dealer to purchase from.

I don't buy many cars but am very specific about what I wanted and found what seemed to be the perfect car for me on auto trader and this one was beeping sold by Car Pod. I phoned Car Pod and spoke to Paul and he was very pleasant to speak to over the phone. We agreed a date and time for me to go and see the car and I made the long journey by train to go and view the car. I must admit that I was a little worried about travelling a long to view a car and what if it wasn't as it seems. I didn't need to worry, Paul was extremely helpful as the train I was on was late so he was happy to see me at another time. The car was exactly as described in the advert. I was able to take the car on a good test drive and then look over the car without feeling pressured. I was aloud to look at all the paperwork and service history. When it came to purchasing the car Paul was very good with the whole process. I would highly recommend Car Pod for buying and used car.
Mr Shaun Biddulph, Southampton
Helpful and honest

Very professional and trustworthy.
Mr Chris Shepherd, Gosport
Would recommend Car-Pod

Brilliant. From start to finish the experience of buying my car was excellent.
Mr Nigel Lindley, Chandlers Ford
Paul gave excellent service throughout the process and we were under no pressure to proceed.
Mr & Mrs. Holman, Millbrook
Fantastic service!

Great personal service, best car-sales we have ever had, very professional. Would definitely recommend to our friends and will use again for when our children want a newer car.
Mrs Claire Miller, Ferndown
Good personal service.

Friendly and efficient!
Mr Karl Burnett, Totton
Very happy and satisfied.

From start to finish very happy. Professional and friendly service, would certainly recommend and use again. Felt like Paul went the extra mile. Thanks Paul!
Mrs Caryl Paulton, Chandlers Ford
Hassle free part exchanging!

Our experience with part exchanging our car with Paul was excellent. Would recommend Car-Pod to anyone! :)
Mrs Mindo Virk, Chilworth
Honest and open.

Quick and fast transaction. Thank you!
Mr Nigel Tipper, Chandlers Ford
Superb buying experience and nice guy.

Excellent personal service from Paul. Really does care that you get a 1st class buying experience.
Mrs Lisa McLean, Southampton
Thanks Car-Pod :)

Excellent company to purchase from, very helpful and no pressure given. So comfortable dealing with them. I'm so Happy! Thanks Car-Pod :)
Megan Moore, Locks Heath
Very Helpful.

Very friendly car dealer, even available at times to suit the customer! Always on hand to help with any questions and I wouldn't hesitate to recommend car-pod to anyone.
Miss Kirsty Etherington, Yateley
Fantastic!!!

We recently bought a Kia from Car Pod and we were both extremely pleased with the car and the service provided by Car Pod. We enjoyed a very personalised service. If you want a genuine dealer and a very dedicated personalised service then Car Pod is it! I cannot recommend Car Pod enough!
Mr Mansell Rees, Cornwall
A Happy Second Hand Car Buyer

The need to buy a second hand car and having to travel a considerable distance filled me with dread. The whole experience however was relatively painless!! Paul was extremely friendly, easy going and very professional. Highly recommend his services.
Mr. Rick Gatehouse, Ferndown
Excellent dealer in Southampton!

You couldn't get better service, I swapped my 2 year old Rio Picanto for an older larger Ford estate and everything was sorted on the spot and drove back home happy that everything was done by the dealer for me. Would highly recommend Car-Pod to anyone who sees a suitable vehicle he has and gives a three months written guarantee too!
Mr. Matt Fry, Bournemouth
Happy New Owner!!

Very friendly and professional! Was honest and very accommodating.
Mr. Mark Tory, Blanford Forum
Fantastic Dealer! 5-Stars!
Mr. Paul Goodchild, Swindon
Excellent - highly recommended!

An excellent experience all round. Couldn't recommend Paul highly enough. After arranging the trade-in of my existing vehicle and receiving a fair price, Paul arranged delivery of the new vehicle to my home address. All the paperwork was explained fully and Paul made sure that I knew what was detailed in the 3 month warranty which was also part of the deal. Highly recommended.
Mr. Nick Butt, Chandlers Ford
A+++++++++++++++++++

Fantastic company, Paul was very helpful without any pressure great company to buy from - would highly recommend.
Mr. John Hayter, Botley
Good honest experience.

After a little 2nd car and not knowing too much about cars I did a little research about local dealers and glad I did ... From the first point of contact right though to picking up the car Paul was great to deal with .. Not pushy and sorted everything out in an upfront honest manner .. Would definitely be first port of call in future.
Mrs. Julie Burns, Alton
A pleasure to do business with!

Very thorough and professional. Friendly but also business like. Made the experience enjoyable and I felt a valued customer. Highly recommend !
Mr. Daniel Beveridge, Salisbury
Really good service, no hard selling or pushy techniques like the big car showrooms. I would definitely recommend to anyone if you are looking for a genuine friendly service. Would use again!
Mrs. Sykes, Wiltshire
Buying the car from Paul was a positive experience. Only having bought cars locally before, travelling a distance was daunting as to whether the car would be suitable. However the car was just as described and Paul was an excellent salesman, no hard sell, honest and relaxed. The buying process was smooth and efficient and we drove home feeling the benefit of a hassle free sale. Would highly recommend Paul to anyone buying in the future.
Mr Martyn Bearne, Salisbury
Quick, simple and straightforward!

We cannot fault the service we received from Paul at Car Pod in North Baddesley. Excellent communication and a "tell-it-as-it-is" approach made the whole process nice and easy and uncomplicated. We would gladly recommend this company based on our experience of buying a used car, with a part-exchange vehicle taken as partial payment.
Mrs. Sandra Biffen, Amesbury
Paul is a lovely man. No pressure from him at all, allowed space to think about it, answered all questions, would buy from him again no problem. Not like a car sales man at all.
Aaron, Totton
Paul has got to be the most honest and upfront car salesman ever! As others have pointed out, it can be quite a faff buying a used car because you can never be too sure how good the car is you're buying, or indeed how honest the salesman is. I'm very happy with the service I have received and although I don't think I will be buying another car in a hurry, if and when I am in the market for another car I wouldn't have any hesitation about going back to Paul to see what other stock he has in at the time. 5 star service and honestly, keep up the outstanding customer service and commitment!
Mr & Mrs Payne, Poole
Both my wife and I are absolutely thrilled with our new car! Thank you so much for the help and service you provided throughout the whole process.
Mr. Shaun Taylor, Wellow
Very easy, no pressure, very helpful - overall experience extremely good.
Mr. Proctor, Totton
Due to past experiences, I had become skeptical of buying a car from non-mainstream dealerships. Buying my car from Car-Pod has renewed my faith and was for once, an enjoyable experience. There was no hard sell involved at all and I felt at ease all the time. 5* service from start to finish, a true gentlemen. Thanks for everything One very happy customer.
Mrs. Lisa Hoad, Eastleigh
Excellent communication from this seller from start to finish. Down to earth and no hard-sell. Genuinely lovely guy and a pleasure to do business with. Will be recommending to everyone! Mrs Hoad.
Miss Melanie Dyer, Eastleigh
A lovely car and the swiftest most efficient buying process I've ever experienced!
Mr. Rob Jenkins, Swansea
"Thanks again Paul.

The complete process of buying a used car can be a nightmare, with a lot of sharks out there ready to rip you off! I was pleasantly surprised after talking to Paul on the phone on how genuine he sounded. After weeks of scouring through Auto Trader trying to find a suitable car, I came across Paul's Audi A4. I phoned up on the Monday afternoon, bought my train ticket that evening and travelled down to Southampton the following day where Paul picked me up from the station. We chatted over a coffee before getting down to business, where he showed me the 'ins and outs' of the car.

The service Paul gave as a whole was tremendous and made it so easy for me. I would recommend Car-Pod Ltd to anyone, not only for making it a stress-free transaction but Paul's politeness and genuinity made me feel comfortable at all times.

Kindest regards,

Rob Jenkins"
Lee & Laura Adams, Winchester
"Paul

I'd like to take this opportunity to thank you for the quality of service you provided in the purchase of our Vauxhall Insignia.

I have bought several cars over the years, but have never encountered someone as professional and genuine as yourself.

No grey areas, or the usual pushy sales talk, just a true gentleman, my wife and I were lucky to have the pleasure of dealing with you. I will definitely look no further than Car-Pod when buying cars in the future and will strongly recommend you to all friends and family!

I wish you all the very best for the future, you deserve it!

Yours thankfully,

Lee & Laura Adams"
Mr. Simon Loader, Christchurch
"Hi Paul,



Many thanks for the brilliant service you provided me on selling me my Citroen DS3. I absolutely love it!

Having just driven it home it was an absolute dream. I cannot recommend Paul and Car-Pod more, as they made they whole experience of buying a car and part-exchanging my old one, very easy and efficient!

Many thanks again,

Simon"
Mr. Chan Sudra, Poole.
"Excellent service, very impressed!

A big thanks to Paul for very welcoming approach to a pleasant experience of buying a car with no "˜hard sell'. The customer service has been faultless with continual feedback and reassurance. Also I was very impressed when Paul offered to drop off the car to my home address - 36 miles away. Very happy with my purchase and will gladly recommend to friends and family about car-pod.com - A great place to buy your next car!

Many thanks again,

Chan Sudra"
Mr. Paul Hatter, Trowbridge
"Hi Paul,

Just a quick email to say thank you for helping me find the right vehicle. One of the most professional services I have encountered whilst searching for a car. So often a car is advertised as immaculate, only to travel several hours to find you've been dealing with a very optimistic seller, but this one really was perfect! I must also commend you on your updates throughout the purchase procedure with regards to taxing the vehicle and obtaining the service book, always in the back of my mind that it may not happen in time for collection but once again, faultless. The vehicle was immaculately presented, with no pressure-selling involved and also washed again before collection!! Also working around the times that I was able to get to you and arranging a weekend collection goes a long way. Once again, a massive thank you and I am sure your business will go from strength to strength.



Kind regards,

Paul Hatter"